Cultural Sensitivity in Customer Service
Every day, businesses interact with people across a variety of cultures—from the call center employee taking complaints from across the globe to the barista taking orders from a customer in front of them. These exchanges can strengthen or ruin a business deal. That’s why it’s crucial to learn to practice cultural sensitivity in customer service.
Format
Online
Course
Starting date
Sep
24
Learners
95+
Level
Advanced
Duration
4 weeks
120 Hours
Price