Cultural Sensitivity in Customer Service

Every day, businesses interact with people across a variety of cultures—from the call center employee taking complaints from across the globe to the barista taking orders from a customer in front of them. These exchanges can strengthen or ruin a business deal. That’s why it’s crucial to learn to practice cultural sensitivity in customer service. 
Format

Online
Course

Starting date

Sep
24

Learners

95+

Level

Advanced

Duration

4 weeks
120 Hours

Price

$
399

Why should I take this course?

—

For your career

Personal brand

Learning paths

Whether you want to boost your career within the company you are working or grow at your own business by applying the latest strategies we teach, this is the way.
You will learn how to put the ideas presented to you into action and build your own personal brand through content marketing.
We guarantee you an exceptional experience with flexible learning paths and professional guidance

Meet the instructor

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Wesley Jordan

Sales Manager
Wesley Jordan is a Sales Manager and Business Consultant since 2002. He enjoys teaching all levels and all ages. He looks forward to sharing his love of building meaningful and effective content with all students to develop their marketing abilities.