Employee Relations

July 9, 2026
July 30, 2026

Earn 3 SHRM Professional Development Credits!
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Format: Hybrid (In-Person + Virtual)

This module equips HR leaders with the tools and confidence to navigate workplace conflict, foster trust, and maintain a positive employee experience. Participants learn key frameworks for conflict resolution and employee investigations, balancing legal compliance with empathy and organizational culture. Through case analysis and group discussion, learners practice applying sound judgment and communication skills to resolve issues fairly and effectively.

Key Takeaways

  • Apply structured frameworks for conflict resolution and employee investigations.
  • Balance legal, ethical, and relational considerations in HR decision-making.
  • Strengthen your ability to manage difficult conversations with empathy and confidence.
  • Build a culture of trust, accountability, and fairness across the organization.
SHRM Competencies: HR Expertise • Communication • Consultation • Relationship Management

In this fast-paced hybrid session, discover how HR drives real business impact through strategy, data, and culture. Learn to speak the language of business, link HR initiatives to measurable results, and lead as a credible partner shaping the future of work.

Program Information

Each month follows a three-part structure:
  1. Live Session: Topic introduction and networking.
  2. Independent Practice: Assignments, journaling, or AI roleplay.
  3. Debrief: Facilitated discussion and application to workplace scenarios.
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Bootstrap your career in HR now!

Meet the instructor

Cindy Ogden

President of FUEL it
FUEL it, founded by Cindy Ogden, creates innovative workforce development and leadership programs that transform HR professionals into strategic business partners.

Cindy brings over 30 years of experience in organization development, learning strategy, and leadership coaching. A former Fortune 500 learning leader and Six Sigma Black Belt, she combines evidence-based practices with a deep understanding of people and performance.
FUEL it is recognized by SHRM to offer professional development credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.