Communications

Live Session: Topic introduction and networking.
Independent Practice: Assignments, journaling, or AI roleplay.
Debrief: Facilitated discussion and application to workplace scenarios.

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This module builds the communication skills essential for HR leaders to influence, connect, and inspire across all levels of the organization. Participants learn to adapt their message to different audiences, practice active listening, and deliver clear, empathetic communication in challenging situations. Through interactive discussion and AI avatar practice, learners strengthen their ability to build trust, resolve misunderstandings, and foster open dialogue that supports a healthy workplace culture.

Communicate effectively across all organizational levels and contexts.
Apply active listening and empathy to strengthen relationships and resolve conflict.
Deliver clear, consistent messages that support engagement and trust.
Model the communication behaviors that define effective leadership.