Influence

September 3, 2026
September 24, 2026

Earn 3 SHRM Professional Development Credits!
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Format: Hybrid (In-Person + Virtual)

This session is sponsored by HRO Partners, providers of scalable HR and benefits support that helps HR professionals simplify operations, ensure compliance, and focus on strategic people initiatives.

Featured Presenter
Austin Baker

Austin Baker is the President and Chairman of the Board of HRO Partners and an HR strategist with a strong focus on engagement, culture, and leadership development. He is also the current President of the Memphis chapter of the Society for Human Resource Management (SHRM), one of the largest SHRM chapters in the country.

Austin brings an entrepreneurial and community-driven perspective to HR, having founded and led multiple organizations focused on people strategy and workforce development. His work centers on helping organizations build strong cultures, develop leaders, and create people practices that support both business performance and long-term impact.

Course Information

This module helps HR leaders strengthen their ability to influence decisions and drive outcomes without relying on formal authority. Participants explore the principles of power dynamics, relationship building, and persuasive communication to effectively champion HR initiatives. Through practical exercises and AI avatar role-play, learners practice influencing executives and peers by aligning HR recommendations with organizational goals and demonstrating strategic value.

Key Takeaways

  • Identify the sources and forms of influence available to HR leaders.
  • Build trust and credibility that enhance persuasive power.
  • Communicate ideas in ways that align with business goals and stakeholder interests.
  • Lead change and decision-making without relying solely on authority.
SHRM Competencies: Communication • Leadership & Navigation • Consultation • Relationship Management

In this fast-paced hybrid session, discover how HR drives real business impact through strategy, data, and culture. Learn to speak the language of business, link HR initiatives to measurable results, and lead as a credible partner shaping the future of work.

Program Information

Each month follows a three-part structure:
  1. Live Session: Topic introduction and networking.
  2. Independent Practice: Assignments, journaling, or AI roleplay.
  3. Debrief: Facilitated discussion and application to workplace scenarios.
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